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Oracle CX Consultant

Hyde Park
New Cairo, Cairo

Oracle CX Consultant

New Cairo, CairoPosted 21 hours ago
1 open position
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Job Details

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Job Description

Job Purpose:
As an Oracle CX Consultant, you’ll support Sales, Community and Marketing executives around the organization with their system requirements and implement the necessary changes into Oracle CX suite of products.

1.     Resolve technical and operational issues with Oracle CX (Sales & Marketing)
2.     Assist in design, development, testing and implementation of Oracle CX Service module
3.     Provide suggestions to customize Oracle CX (Sales & Marketing) to enhance the business processes
4.     Cater for requests from Marketing, Sales & Community teams
5.     Develop reports, data interfaces and application extensions to Oracle CX

Job Requirements

Qualifications and Experiences:

·       A proven track record of end-to-end delivery in the Oracle CX space
·       3+ years of experience in Oracle CX (Marketing, Sales and Services)
·       Ability to present complex technical information to both technical and non-technical audiences
·       Preparing and delivering briefings and presentations for marketing, sales and community executives as appropriate
·       Self-motivated and able to manage and deliver ad-hoc solutions intuitively
·       Able to work autonomously with minor supervision and as a member of a team

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