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Onboarding Specialist -POS

InstaShop
Giza, Egypt

Onboarding Specialist -POS

Giza, EgyptPosted 1 month ago
24Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Develop and implement a detailed POS onboarding plan while managing 
    relationships with existing users 
  • Handle all the communications with the clients to understand their unique 
    business needs 
  • Maintain an accurate record of the installation and training of InstaShop’s POS 
    system 
  • Implement effective training programs to help users leverage the system and 
    optimize the user experience 
  • Work in close liaison with the users to resolve any technical issues related to the 
    POS system 
  • Maintain strong relationships with the clients and ensure a smooth onboarding 
    experience
  • Provide operational support after the onboarding phase to identify problems 
    and improve it 

Job Requirements

  • Proven working experience in onboarding and maintaining client relations 
  • Superb analytical, communication, and organization skills 
  • Excellent written, and verbal communication skills in English 
  • Able to multi-task, prioritize, and manage time effectively 
  • Business or related Bachelors/Masters preferred 
  • Driving License is a must

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