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Job Description
- Develop and implement a detailed POS onboarding plan while managing
relationships with existing users - Handle all the communications with the clients to understand their unique
business needs - Maintain an accurate record of the installation and training of InstaShop’s POS
system - Implement effective training programs to help users leverage the system and
optimize the user experience - Work in close liaison with the users to resolve any technical issues related to the
POS system - Maintain strong relationships with the clients and ensure a smooth onboarding
experience - Provide operational support after the onboarding phase to identify problems
and improve it
Job Requirements
- Proven working experience in onboarding and maintaining client relations
- Superb analytical, communication, and organization skills
- Excellent written, and verbal communication skills in English
- Able to multi-task, prioritize, and manage time effectively
- Business or related Bachelors/Masters preferred
- Driving License is a must
