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Application Support Team Leader

Cairo, Egypt

Application Support Team Leader

Cairo, Egypt
Posted 1 month ago
23Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

Responsibility:

  • Oversee the day-to-day operations of the respective applications team.
  • Adhere to all health and safety rules and procedures.
  • Identify, escalate, and manage project risks and issues to resolution.
  • Monitor the performance of direct reports and provide coaching and counseling as needed.
  • Ensure timely and consistent communication during any major downtime.
  • Ensure that new systems and changes are properly tested.
  • Ability to motivate, effectively delegate, and coach the team to create a positive and dynamic working atmosphere.
  • Establish data distribution policies by working with boundary partners and contract resources.
  • Conduct workflow analysis, and business process reviews and create functional specifications.
  • Ensure application resources are assigned appropriately to day-to-day support and projects.
  • Provide support, guidance, leadership, and motivation to promote maximum performance.
  • Coordinate analysis and resolve issues on all system upgrades and changes.

Job Requirements

  • Bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
  • +5 years of experience in the same position.
  • Understanding of software development life cycles, scripting, systems programming, Agile, and JavaScript.
  • Ability to Work under Pressure.
  • Strong Analytical and troubleshooting skills.
  • Innovative thinker.
  • Strong communication skills.

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