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Job Description
As a Customer Service Representative (Non-Voice), you will be responsible for assisting customers through chat, email, and other text-based communication channels. Your role is to address customer inquiries, provide solutions to their problems, and ensure a positive customer experience without the use of voice calls.
Social and Medical insurance provided
VPN line provided
Job Requirements
- bachelor's degree holders
- Customer Service Experience: Prior experience in chat/email support, technical support, or related fields is a plus.
- Typing Speed & Accuracy: Ability to type quickly and accurately (usually 35–50 words per minute or more).
- Excellent Written Communication: Strong grammar, spelling, and clarity in responses.
- Fluency in English is a MUST