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Customer Service Section Head

Bingo Global - New Nozha, CairoPosted 3 months ago
46Applicants for1 open position
  • 24Viewed
  • 0In Consideration
  • 2Not Selected
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Job Details

Experience Needed:
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Job Description

  • Delivering a comprehensive service to enquiring customers
  • Possibly delegating certain customer enquiries to specific teams
  • Managing a large number of incoming calls and emails
  • Managing customers’ accounts
  • Keeping a record of customer interaction and details of actions taken
  • Communicating with internal teams to discuss sales targets
  • Generating sales leads, building sustainable relationships where necessary
  • Reporting back on results

Job Requirements

  • Excellent verbal and written communication skills
  • The ability to maintain calm under pressure
  • A thorough knowledge of the product or service the company they work for is offering
  • Efficiency and organizational skills
  • Administrative Skills
  • Computer literacy in order to type up reports, results and details of customer interaction

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