Reports to the Sales Manager.
Preparing quotations and technical specifications for projects according to the project data received from the client.
Being familiar with reading and studying project specifications, bills of quantities and design drawings to provide matching products.
Process quotations and sales orders from individual customers contacting us by telephone, email or though sales platforms i.e. Website and social media platforms.
Using solid technical advice, provide an informed sales pitch to existing and prospective customers.
Following up quotations with potential clients until contracting, including discussing technical specifications, negotiating prices, reviewing contractual terms and attending meetings if required.
Making an inventory of the quantities required for the contracted project and coordinating with the purchasing and warehouse department to provide the necessary needs.
Creating work orders for manufacturing based on contractual data with submission of supply and installation terms and data.
Following up with manufacturing engineers to deliver doors on time.
Following up and coordinating financial payments with the client according to contractual terms.
Internal coordination with the accounting department to issue tax invoices to the client according to the work carried out.
Reviewing supply and installation reports for the work carried out with installation technicians and following up on notes after installation and deferred installations.
Preparing work completion certificates and warranty certificates.
Preparing weekly tables and reports on the following:
Quotation status.
New customer data.
Ongoing projects status and installation progress.
Executed projects data
Provides after-sales service through expedites the resolution of customer problems and complaints to maximize satisfaction.
Contributes to factory team effort by accomplishing related results as needed.