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Customer Service Agent (English)

360Imaging - Dokki, GizaPosted 2 months ago
119Applicants for2 open positions
  • 61Viewed
  • 23In Consideration
  • 6Not Selected
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Job Details

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Job Description

  • Customer Support Agents are dedicated to helping our USA based dental practices to achieve success and advising on the best practices for using our products and services.
  • You are required to assist and go the extra mile for VIP doctor offices and dental labs via outbound calls and receiving inbound calls.
  • You will also be required to handle incoming emails and technical support tickets.

Fixed Working Hours:

  • 8:00 AM EST - 5:00 PM EST time (3:00 PM - 12:00 midnight Cairo Local time)

Benefits:

  • Paid time off.
  • Medical insurance.
  • Team building activities.
  • Annual trip.

PS:

  • This is not a typical call center nature job, with rushed calls in any means. You will be required to make outbound calls for follow up more than inbound calls.
  • We are looking for adding a new member to our 360imaging family.

Job Requirements

Required Experience & Skills:

  • Native English speaker
  • 2-5 years working in a similar position as a customer service agent or account manager.
  • Prefer if the applicant worked in dental/medical field before as customer care / customer service agent.
  • Good Communication Skills.
  • Good Computer Skills.
  • Ability to take ownership of tasks and handling VIP accounts.

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