We are Seeking an experienced Yogis Manager to manage all customers verbal & written  inquiries and turn them into customers plus leading all admin work related to orders registration, payments, and all details related to participants/orders o- :

• Responsible for  all sort of  communications necessary with Yogis in a prompt way that is in line with Industry standards
• Responsible for filling all reports related to Yogis & events  accurately & in a timely manner (Registration, …)
• Responsible for tracking all Yogi’s payments in a timely & accurate manner and following up to  bringing all payments before deadlines.
• Work closely with marketing dep. on leveraging customers communication, engagement & experience.
• Responsible of all communications with our Yogi’s before and after all our events including and not limited to : events posting on all relevant social media platforms, finalizing orientation kit & Mailchimp
• Lead all communications and tasks with web developer to ensure best performance for our website
• Provide regular reports and updates to senior management on sales performance, market trends, and customer feedback.
• Handle escalated customer issues and complaints with professionalism and efficiency.
• Stays informed about industry developments, competitor activities, and emerging trends in wellness and yoga
• Present Monthly Plan for Achievements - Past Month- & development- Following Month- at Monthly Business Review Meeting in person
• Ensure compliance with company policies and procedures, as well as applicable laws and regulations.