Compliance Administrator (Data Subject Request)
CBRE GWS -
New Cairo, CairoPosted 3 years ago53Applicants for1 open position
- 4Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
Job Purpose:
We are looking to hire a full-time administrator to support the team with our global data privacy program activities, data subject request (DSR) handling and general administration.
General Administration
- Schedule meetings, team events, training sessions, conference calls and Zoom sessions across multiple time zones, including booking of meeting rooms
- Maintain the EMEA Data Privacy intranet site with up to date documentation and contact information
- Assist with regulatory authority registrations, payment and tracking
- Assist with distribution, chasing and tracking completion of GDPO issued artefacts, such as updated versions of our Employee Privacy Notice or other documents requiring local signature
- Assist with preparation of PowerPoint presentations
- Ad hoc administrative duties as requested by the team
Data Subject Request (DSR) handling
- DSR mailbox management – monitor and file incoming emails, communicate with key stakeholders, manage case folders and report spam
- Support end-to-end DSR case management process, including but not limited to:
- Receiving, logging and ongoing updating of each case on our internal DSR tracking tools from receipt through to closure
- Validating identity of data subjects and representatives where applicable
- Assigning cases to relevant step/process owners and monitoring responsiveness to ensure timely delivery against target task completion deadlines
- Supporting with retrieval of responsive data alongside setting up secure data folders for each case with access granted to relevant case owner/s
- Coordinating activities with external redaction vendor, escalating as necessary
- Supporting review of responsive data post redaction by external vendor
- Issuing instructions for action of the DSR to relevant stakeholders following the data review/ redaction efforts
- Preparing redacted responsive data for secure delivery to the data subject where applicable
- Correspondence with data subjects, as required
- Maintain and issue accurate and comprehensive DSR dashboard reporting to key stakeholders
Job Requirements
Qualifications and Experience
- Reliable, diligent and pro-active self-starter with the ability to prioritise and act on own initiative, exercising flexibility when required
- Keen interest in data and data management
- Strong reasoning capabilities – ability to comprehend and interpret information
- Accurate and exceptional attentional to detail
- Effective communicator, confident when engaging with senior stakeholders
- Very strong organisation and time management skills
Skills / Experience Requirements
- 3-5 years demonstrable experience within a corporate environment, including following complex / multi-stage processes
- Excellent IT skills, with the following being particularly advantageous
- Creating charts and data summaries using Excel formulas
- Presenting Excel charts in PowerPoint form
- Using corporate templates in Word and Powerpoint
- Excellent English written and verbal communication skills, coupled with a professional telephone manner and strong interpersonal skills
- Experience or understanding of data subject requests would be advantageous
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