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Network & Collaboration Senior E...

BENYA Systems
New Cairo, Cairo

Network & Collaboration Senior Engineer

New Cairo, CairoPosted 2 months ago
39Applicants for1 open position
  • 13Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Purchase, design and support for IP Network and Collaboration Systems for Benya corporate offices.
  • IP Network Design and configuration (wired, wireless)
  • HLD, LLD, configuration and dimensioning for routers, switches, firewalls, Wi-Fi controllers and access points
  • L1/2 for Network and IP Telephony Support
  • Call Manager administration, troubleshooting and support
  • Collaboration, video conferencing and IP Telephony design
  • IP Network hardware strategy and sizing
  • Network and IP Telephony Software and firmware upgrades
  • Responsibility of IP Video conferencing systems
  • Keep track of network inventory, spares, licenses and support renewals 
  • Network and firewalls capacity and performance management
  • Open tickets to the supplier track them till resolution, within agreed SLA
  • Diagnose and troubleshoot technical issues, including network and collaboration systems configuration
  • Ensure all tickets resolution are properly logged
  • Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports

Job Requirements

  • BS degree in Information Technology, Computer Science or relevant field
  • Experience 6-8 Years
  • Proven work experience as a Network and/or Collaboration Engineer
  • CCNP certification level or equivalent
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Additional certification in Microsoft, Linux, or similar technologies is a plus

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JobsIT/Software DevelopmentNetwork & Collaboration Senior Engineer