Collection Officer (Over the phone)

Job Summery:

Our Client is a Top Real Estate Developer and seeking to hire Collection Officer Over the phone with the following roles:

Job Description:

• Provide prompt and courteous Customer service which meets or exceeds service standards and document telephone calls, feedback and written correspondence
• Managing clients financial requests and handling company's receivables portfolio (Bounced and requested checks, postponing, keeping, cash discount, reschedule, wrong checks)
• Managing and Generating updated reports showing client payment history for different parties (Client, Sales team and delivery team)
• Responsible for Clients contract ownership transfers requests
• Handling legal cases with the legal department and problematic clients for case closure