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Job Description
- IT Technical Support for MOPH End users.(Internal and External department locations)
- Installation new devices( Computer.laptops, printers, scanners, network printer etc.
- Support users on OS, MS office, and other application and software.
- Installation all kind application on pc's, (Support and Troubleshooting)
- Repair the devices, formatting and troubleshooting.
- Helping and give the information to users how solving the problem of printers, internet, language and more. If they face again they can solving himself
Job Requirements
- 3 years experience in IT support Technician
- Technical writing skills
- Spoken language Arabic and English
- A good memory of how software and operating system work
- Excellent listening and questioning skills combined with ability to interact confidently with clients to establish what the problem is and explain the solution;
- The ability to work well in a Team
- Problem solving skills
- A strong customer focus
- The ability to prioritize your work load
- Patience, technical orientation interest
- Attention to detail
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