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ERP Application Support Specialist

Nasr City, Cairo
Posted 7 years ago
55Applicants for2 open positions
  • 46Viewed
  • 38In Consideration
  • 7Not Selected
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Job Details

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Job Description

  • Coordinates with teams and resolve all complex application and system issues.
  • Designs and maintains expertise in flow of application process and systems related to company.
  • Administers and resolves applications issues, provides updates and performs root cause analysis.
  • Plays a major role in the ERP migration project from Legacy system.
  • Plans, executes and implements applications and configuration change procedures to ensure optimal Quality assurance for all applications.
  • Develops, sustains and evaluates delegated business processes and related applications.
  • Monitors all alerts related to application and system procedures and provides services proactively.
  • Maintains good professional relationships with counterparts of engineering and customer support departments.
  • Installs and prepares tools required for proper functioning of website front line applications on regular basis.
  • Organizes and implements projects ranging from small to medium size and provides assistance to all processes under guidance of team Senior Engineers.
  • Performs root cause assessment and debugs all issues on server domain, and availability of applications.
  • Administers code migrations in various environments and production outputs.
  • Provides support, identifies all issues and prepares appropriate documentation about all issues and solutions.
  • Manages all production system and recommends ways to optimize performance, provides solution to problems and prepares reports for all problems.

Job Requirements

  • Bachelor’s degree in Computer Science, Management Information Systems or related field, is required.
  • Must have familiarity and understanding of Visual Basic Script computer language, SQL, html development, database design concepts, and the Unix operating system.
  • Males Only

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