Tour Operator (-French-Spanish)
Faisal, GizaPosted 11 months ago58Applicants for4 open positions
- 57Viewed
- 15In Consideration
- 42Not Selected
Job Details
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Job Description
- Arranges all aspects of tour packages, including accommodations, transportation, and activities.
- Collaborates with the reservation team to check on the hotels’ rates, and book upon the guests’ confirmation, and the flights team to book flight tickets.
- Researches various destinations to find the most appealing and budget-friendly options for customers.
- Works with clients to create a personalized itinerary that meets their needs and interests.
- Updates clients during the trip regarding any changes in schedules or itineraries.
- Schedules sightseeing trips, adventure tours, and other activities for groups.
- Processes payments and handle all customer inquiries and complaints in a professional manner.
- Keeps abreast of industry news and developments to ensure that the company is offering the latest and greatest products.
- Stays within the allocated budget for each tour while still providing a high level of service.
- Promotes the company’s tours through various marketing channels.
- Creates detailed reports on tour performance and customer feedback.
- Ensures that all safety regulations are being followed.
- Handles all administrative tasks related to tour operations.
- Obtains journey feedback from travelers.
- Prepares all necessary travel documentation, including contracts, invoices, and vouchers.
- Handles all the online requests received from Google ads or any other platforms through the IT Team.
- Maintains confidentiality of all sensitive information.
- Achieves revenue targets.
- Perform other duties as assigned.
Job Requirements
- Bachelor’s degree in tourism, hospitality, business administration, or related field.
- 1-2 years of experience working in the tourism or hospitality industry is preferred
- fresh graduated welcome to apply
- Giza residents is preferred
- Max age 26
- language b1 up to b2 in French or Spanish
- English level should be b1 at least
