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Job Description
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Install, upgrade, maintain and secure H/W systems under the supervision of the IT Infrastructure Manager to achieve overall business goals.
- Familiarity with remote desktop applications and help desk software.
Job Requirements
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Sophos Firewalls
- VPN Connectivity (Site/Client)
- Switch Routers Administration
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus