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Travel Advisor - Chat Support

FlairsTech
Maadi, Cairo
Posted 2 years ago
619Applicants for20 open positions
  • 69Viewed
  • 17In Consideration
  • 592Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

What we offer:

  • Basic Salary : 7000 EGP + 2000 KPIs
  • Transportation Allowance
  • Overtime Packages
  • Overnight Allowance
  • Medical & Social Insurance

Job Requirements

  • Fluent English is a must
  • Flexibility with Rotational working hours and overnight shift
  • The ability to type minimum 30 words per minute 

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JobsCustomer Service/SupportTravel Advisor - Chat Support