System Administration - Heliopolis, Cairo

Applicants for
2 open positions
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • Monitor all Windows servers for performance issues and stability concerns.
  • Administer web users and hosting accounts.
  • Regular application installations, configurations, and day-to-day administration.
  • Troubleshoot hardware and software issues as they arise.
  • Work with Apache and IIS7 on a daily basis to support customers and ensure maximum uptime.
  • Staying familiar with new versions of applications used on servers.
  • Working with and troubleshooting all of the following, including, but not limited to: SMTP, SNMP, SNTP, POP, FTP, SSL, SSH, HTTP, HTTPS, telnet, SFTP, DNS, RDP, TCP, ICMP, and UDP.
  • Use knowledge of each of the above listed technologies as related to the issue at hand.
  • Use and maintain zone file for name servers.
  • Work with basic applications and their ports: backup, MSSQL, MySQL.
  • Work with permissions in Microsoft Server 2008.
  • Setup and maintain Open Database Connectivity.
  • Ability to work in shifts.
  • Work with, troubleshoot, and diagnose ASP, ASP.NET, PHP, CGI, and Perl languages.
  • Document issues and associated resolutions to problems.
Job Requirements

Required plus Skills

  • Assist in the quick resolution of incident support for Windows 2003, Windows 2008, and Windows 2012 servers.
  • Manage, patch, and improve the functionality and security of existing VMware ESX environments
  • Excellent written and verbal communication skills in the English language.
  • Two or more years of Microsoft Web Server administration.
  • Willing and able to cover other shifts if needed.
  • Dependable to be at work during assigned shifts and to complete work as expected.
  • Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
  • Work on various system projects related to Linux, Windows, storage, and application support
  • Experience with a web hosting control panel.
  • Work on escalated issues before involving the Tier 3 Engineering team
  • Experience with cPanel is a plus, but not required.
  • Be willing to work with and learn Server 2008 and other technologies as they are released and implemented.
  • Working knowledge on Windows & Linux OS, including deployment, configuration & troubleshooting.
  • Knowledge (Linux, Apache, MySQL/MariaDB, PHP) and IIS server.
  • Configuration & Install Windows & Linux.
  • Document problem details, troubleshooting steps, and resolution details for later review .
  • Develop, enhance, and maintain systems and software
  • Handle escalated issues from the Tier 1 NOC team by troubleshooting more in-depth (training and tools will be provided)
  • Provide backup coverage for the Tier 1 NOC
  • Escalate to Tier 3 when necessary and work hand-in-hand with Tier 3 on these issue
  • Document solutions to share with other team members
  • Graduated from Computer Sciences or Equivalent.
About this Company

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