- Experience Needed:
- 0 to 5 years
- Career Level:
- Entry Level
- Job Type:
- Full Time Contract / Project Shift Based
3,000 to 3,200 EGP per month
About the Job
Technical Support - Call Center advisor outsourcing for leading telecommunication company located in UAE.
Vacancy available for Engineers or Non-Engineers with basic Networks or CCNA background.
Work location: in Maadi.
Gross Salary: 3200 EGP
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues; recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems; recommending changes.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.