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Customer Service Representative (English)

New Cairo, Cairo
Posted 16 days ago
28Applicants for4 open positions
  • 20Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!


Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support Associates and Retention Specialists)



  • Communicate with customers via phone (inbound calls)
  • Provide knowledgeable answers to the customers' inquiries


The benefits we offer you:

  • Very attractive package
  • Overnight allowance
  • Fully-paid training
  • High chance to get promoted as you'll be joining our very first waves
  • Transportation (Door-to-door transportation starting from 8PM for ladies)
  • Annual competitions where winners get to travel around Egypt and worldwide


Work hours:

  • Rotational shifts, rotational days off
  • 9 working hours including a 1-hour break

Job Requirements

  • Fluency in English (your English level has to be B1+ or higher).
  • Flexibility with night and overnight shifts
  • Flexibility with working in an onsite setting
  • Flexibility with commuting to the job's location, New Cairo, 5th Settlement.

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