Call Center Agent
Maadi, CairoPosted 2 years ago254Applicants for1 open position
- 247Viewed
- 5In Consideration
- 192Not Selected
Job Details
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Job Description
- Handle all incoming/outgoing calls of the call center.
- Provide follow up, occasional campaigns and call backs blended with normal inbound calls.
- Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.
- Communicate with other departments all relevant customer inquiries if applicable.
- Provide proper information to customers with complete and comprehensive understanding of AlAhly Momkn's products and services.
- Keep up-to-date with all the services and products provided by AlAhly Momkn.
- Resolve all customer complaints, requests and inquiries within the pre-determined SLA’s.
- Work closely with concerned department to handle customer's inquires.
Job Requirements
- Bachelor degree of reputable university
- Very good in communication skills
- Customer oriented
- Able to work on shift basis
