Senior Customer Services Executi...
New Cairo, Cairo
Senior Customer Services Executive (Real Estate)
New Cairo, CairoPosted 3 hours ago1 open position
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- In charge of delivering the unit to the client.
Job Requirements
- Bachelor's degree in business administration or any related field.
- Minimum 5-7 years of relevant experience, Real estate background is a must
- Strong communication& problem-solving skills
- Adaptability
- Excellent knowledge in Microsoft office programs.
- Excellent command of English.
