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Customer Service Clerk

J&T EXPRESS
Assuit, Assiut

Customer Service Clerk

Assuit, AssiutPosted 2 months ago
50Applicants for1 open position
  • 17Viewed
  • 9In Consideration
  • 8Not Selected

Job Details

Experience Needed:
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Job Description

  • Answer all incoming and outgoing calls  to respond to customers’ requests and achieve customer satisfaction.
  • Provide follow up, occasional campaigns and call backs blended with normal inbound calls to solve customer complaints.
  • Escalate problems, report suspected fraud, and provides relevant feedback to the Management in order to be updated with customer problems.
  • Handle All Abnormal Case and coordinating with customers to deliver on time.
     

Job Requirements

  • Age should be below 28 years old.
  • Males only.
  • Bachelor degree from a recognized university.
  • 1-2 years of experience in the same function.
  • Have a Strong Knowledge of Shipping operation.
  • Very good English both spoken and written.
  • Very good computer skills.
  • Strong Customer Orientation.
  • Strong communication, listening and interpersonal skills.
  • Flexibility and ability to work in a team.
  • Self-confident with professional behavior and attitude.
  • High sense of time management.

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