Call Center Agent - English Account

LEO Trading Agency Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Bonuses based on performance
Education Level:
Bachelor's Degree
1 open position
Males Only
About the Job

Call Center ( Customer Care )

  • Receiving calls from customers professionally and responding to customer inquiries.
  • Handling and responding to customer complaints.
  • Processing tickets and applications requested by the customers.
  • Identifying priority issues and reporting to high-level management.
  • Routing inbound calls to the appropriate resources.
  • Following up complicated customer calls when required.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Other duties as assigned.
  • Note: Accepted Candidates will sign their contract with not outsource company.
Job Requirements
  • Males ONLY can apply.
  • Maximum age 30 years old.
  • Determined military service status.
  • Graduates only.
  • Fluent English is a MUST.
  • Technical background is a plus. ( Optional )


About this Company

Leo Franchise Business Model provides full consulting service that offers marketing, construction, hiring and sales support.

LEO is a Vodafone Partner since 2012 that is managing and operating Vodafone stores across all the governorates in Egypt.

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