Technical Sales Account Manager - Software

Job brief 

We are looking for a qualified Sales account manager to join our team. He will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales Account Manager:

• The candidate should work to generate leads,
• Build pipeline and satisfy customers’ needs and requests,
• Respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• He should have excellent communication and negotiation skills and be customer service oriented.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Suggest actions to improve sales performance and identify opportunities for growth

job requirements

More than 2 years

Not Specified