ES Service Desk Engineer (Spanish Speaker)

Vodafone 6th Of October, Giza

71
Applicants for
5 open positions
58
Viewed
31
In Consideration
8
Not Selected
Experience Needed:
1 to 5 years
Career Level:
Entry Level
Job Type:
Full Time
Remote during COVID-19
Salary:
Confidential
Vacancies:
5 open positions
About the Job
  • Provide timely and professional technical support for all IT incidents and changes related to all Cloud Offers.
  • Ensuring customer satisfaction in every step of problem resolution.
  • Perform technical escalations in line with our Fault Management policy.
  • Liaise with other relevant internal departments to ensure all incidents are managed properly.
  • Monitoring the performance and the behavior of orange critical applications.
  • Real time monitoring: incident detection and analysis, logging of the faults in the relevant.

 

Job Requirements
  • C1/C2 Language Level Spanish
  • Willing to learn technical skills to serve the job purpose
  • Experience in Technical customer care is a huge Plus
About this Company

Since inception in 1998, Vodafone Egypt has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also the number 1 mobile operator with the largest customer base.

Vodafone currently serves more than 40 million... (More)

See all Careers and Jobs at Vodafone
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