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Job Description
- Customer service representative at the Bank in Naser City.
- Solve customer problems through calls.
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Job Requirements
- Experience in call center is a must
- Excellent and Very good English speaker
- Cairo and new Cairo residence only
- Must be graduated
- Males and females
- Maximum age is 29
- Presentable
- Basic banking knowledge