Customer Service Representative

Diversey Egypt - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Annual Bonus
1 open position
About the Job
  • Communicate with customers and manage internal accounts on a day-to-day basis, dealing with all inquiries and queries in a helpful, proactive and responsive manner.
  • Ensure that orders are processed, accurately, and efficiently
  • Ensure that any queries are dealt with in a timely manner
  • Ensure that the complaints are solved in a timely manner, and solution confirmed to the customer.
  • Answer the telephone calls internal and external, and treat all of them in a collaborative and efficient way.
  • Responsible for customer satisfaction and loyalty for the area in charge of.
  • Ensure to permanently have a collaborative approach with peers and other functions.
Job Requirements
  • Bachelor Degree
  • English Language.
  • Computer Skills (Office), especially Excel.
About this Company

We don’t just sell products. Instead, we are a knowledge-based provider backed by thousands of scientists, engineers, equipment, application and industry experts, and state-of-the-art laboratories dedicated to delivering tailored solutions for our customers.

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