Call Center Agent

Impomed Egypt - Downtown, Cairo

Applicants for
1 open position
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Confidential, Bonus
1 open position
About the Job
  • Receive calls from customers and maintain a positive, empathetic and professional attitude at all times to ensure customer satisfaction.
  • Handle various customers’ requests and inquiries and maintain a high level of customer satisfaction.
  • Assist customers in booking service appointments for all service centers to ensure timely and professional service appointments.
  • Handle customers’ complaints.
  • Handle spare parts inquiries to ensure answering all the questions related to spare parts.
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