Job Details
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Job Description
- Receive calls from customers and maintain a positive, empathetic and professional attitude at all times to ensure customer satisfaction.
- Handle various customers’ requests and inquiries and maintain a high level of customer satisfaction.
- Assist customers in booking service appointments for all service centers to ensure timely and professional service appointments.
- Handle customers’ complaints.
- Handle spare parts inquiries to ensure answering all the questions related to spare parts.
