Call Center Agent

Al Futtaim - New Cairo, Cairo

376
Applicants for
1 open position
58
Viewed
20
In Consideration
37
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Part Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

 

Job Requirements

Call Center Agent Qualifications / Skills:

  • Verbal communication
  • Phone skills
  • Listening
  • Data entry skills
  • People skills
  • Informing
  • Customer focus
  • Customer service
  • Attention to detail
  • Professionalism
  • Multi-tasking

Education, Experience, and Licensing Requirements:

  • University/college degree is an asset.
  • Previous customer service experience, especially in particular industry, preferred.

 

About this Company

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company... (More)

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