Customer Support/Customer Relationship Agent (Graduates of Faculty of Tourism Only) - 10th of Ramadan City

Confidential Company - 10th Of Ramadan City, Sharqia

42
Applicants for
1 open position
31
Viewed
5
In Consideration
2
Not Selected
Experience Needed:
4 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

Customer Relationship Manager Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.
Job Requirements
  • A bachelor’s degree in Administration or related field.
  • A minimum of 3 years of experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.