Online Customer Service Agent

Confidential Company - Smart Village, Giza

123
Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Resolve customer complaints via chat
  • Resolve product or service problems by clarifying the customer's complaint
  • Identify and assess customers' needs to achieve satisfaction
  • Open and maintain customer accounts by recording account information
  • Keep records of customer interactions, process customer accounts and file documents
Job Requirements
  • From 2 to 3 years of experience
  • Maximum age: 25 years
  • 6th of October residents or nearby areas are preferred
  • Very good level of English