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Job Description
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Answering customers' questions on the products.
- Meeting sales quotas
Job Requirements
- BC in any field
- Excellent communication skills. , interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- The patience and ability to engage customers in conversation.
- Good sales ability.