Job Details
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Job Description
- You will answer incoming calls from customers, manage complaints, troubleshoot significant customer service problems, and provide general information.
Call Center Agent Job Responsibilities and Duties:
- Answer incoming calls.
- Resolving customer complaints.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
Benefits:
- Social and Medical Insurance.
- VPN Line.
- Premium card.
- Shift based
- Five working days/week.
- Location: Abbassia.
Job Requirements
Minimum Qualifications:
- Educational Background: Highly graduates.
- Gender: Both males and females are eligible to apply.
- Age: Not older than 30 years old.
- Language Skills: Good command of English language.
- Strong verbal communication skills.
- Professional in Microsoft Word and Microsoft Excel.
- Demonstrates a positive, enthusiastic, friendly attitude.