- Experience Needed:
- 0 to 1 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
3,600 to 4,000 EGP per month, 2 Months Bonus + Profit share
About the Job
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
0 to 1 years
Not Specified at least
Apparel and Fashion Automotive
About this Company
Nile Projects is a major player in Egypt’s automotive market , being the nations’ Sole Distributor & importer for Bridgestone & Firestone tires as well as JAMAK wheels in addition to multi brand batteries & accessories privileges the company as the largest Tires &...
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