Customer Success Manager
Voo -
Downtown, CairoPosted 4 years ago124Applicants for1 open position
- 14Viewed
- 0In Consideration
- 5Not Selected
Job Details
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Job Description
- Handle training & development of the team.
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Job Requirements
- 3 to 5 years experience
- Previous experience as Account Manager or Customer Service
- Proven work experience background in E-Commerce or Logistics
- Very Good Level of English
- Good Communication Skills.
