Product Manager

Souq.com, An Amazon Company - Dubai ,United Arab Emirates

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Experience Needed:
More than 5 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

KEY RESPONSIBILITIES:

  • Initiate, define, plan and manage the roll out of the product features and enhancements for existing features for Selling Partners for 3 Amazon marketplaces (AE, SA and EG) on both Amazon and Souq technology stack
  • Benchmark product feature set vs US, EU and India teams to adapt their features, tailoring as needed for MENA, and partner with them for collective innovation
  • Write product requirement documents, FAQs, Press Releases and get stakeholder alignment. Drive product requirements to overcome regional challenges in scaling selection, and provide great customer experience when buying from international sellers (such as enabling Cash on Delivery for customers buying from international sellers)
  • Drive product requirements to scale the adoption of Fulfillment by Amazon program which benefits both Selling Partners and Customers
  • Define the Arabic seller experience for the product features
  • Automate manual processes in the business teams and reduce cost
  • Partner with Operations, Selling Partner Support, and Customer Support teams to support new product launches in MENA
  • Continuously improve buyer trust in our business by launching initiatives to prevent bad actors from selling on Amazon
  • Lead execution of the product with high-level of discipline and engagement with the development teams. Meet defined milestones and delivery dates.
  • Own weekly and monthly reporting on product features that you own. Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns
  • Drive adoption growth of rolled out solutions, assess open opportunities to further enhance Seller Experience and remove friction points.
  • Measure Improvements and impact of changes (such as A/B testing) and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives
  • Manage engagement with multiple stakeholders in US, Europe, India and other Amazon offices including Tax, Legal, Operations, Tech, Seller Services and FBA.
Job Requirements

BASIC QUALIFICATIONS

  • 5+ years of product management experience
  • Prior experience managing technical products or online services
  • Excellent written and verbal communication in English
  • Basic Knowledge of SQL and willingness to learn
  • Professional traits that are not unique to this position, but necessary for Amazon:
  • analytical and structured;
  • Thinks strategically and long term, but can also dive deep and stays on top of tactical execution;
  • Moves at high speed, and displays a strong bias for action;
  • Exhibits excellent business judgment;
  • Create an environment where innovative drive is fostered;
  • Has relentlessly high standards;
  • Is action and results oriented.

PREFERRED QUALIFICATIONS

  • 2+ years of experience in Marketplace-related roles
  • MBA from a leading business school
  • Advanced Knowledge of SQL
  • Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
  • History of developing product strategy in conjunction with senior leadership
  • Arabic language proficiency preferred
  • Meets/exceeds Amazon’s leadership principles requirements for this role
About this Company

We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.

Driven by smart technology,... (More)

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