Technical Customer Support Representative - Accounting

CompactSoft - Cairo

Applicants for
3 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
3 open positions
Males Only
About the Job

Main Duties:

  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Explain the accounting module program to the clients
  • Training clients on the software programs
  • Solve clients’ problems throughout visiting them or over the phone
  • Testing and fixing faulty equipment
  • Improves system performance by identifying problems; recommending changes.
Job Requirements
  • Bachelor degree of Commerce (Accounting) is A MUST
  • Very good Knowledge in accounting principles
  • English: good

Required skills:

  • Logical thinker
  • Fast learning
  • Patience
  • Multi-tasking capabilities
About this Company

CompactSoft (S. A. E.) is a leading business software company in Egypt.

CompactSoft was established in 1984, and is specialized in Business Solutions, Business Software Applications & ERP Development, Implementation, Training and Support Services.

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