- Experience Needed:
- 0 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
- Act as a single point of contact for all our local and international clients.
- Receive incidents and requests logged via Calls, Email and Web Access.
- Perform initial troubleshooting steps and resolve internal cases and incidents.
- Categorize and assemble all customer case requirements and pass them on to dedicated support teams.
- Validate that tickets received comply with the terms of valid customer contracts
0 to 2 years
Not Specified at least
Computer and Network Security Computer Hardware
About this Company
Since 1981, ITS has been a leading integrated information technology and services solutions provider. ITS targets wide range of industry segments to offers world-class IT solutions. We have showcases high success in implementing cutting-edge IT business solutions.
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