BMS Service Engineer
SIEMENS -
Dubai, United Arab EmiratesPosted 4 years ago52People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
What are my responsibilities?
- On site physical checking of system functionality. To perform necessary works as per contract agreements considering SLA and always adhering to health and safety requirements
- Troubleshoot and resolve complex problems in BMS systems. Attend and repair fault calls / achieve 1st time fix where possible / escalate unresolved problems.
- Site attendance is to prioritize as per SLA
- This is the company requirements to meet contractual agreements"
- Complete and make sure all Timesheets / Work Reports and other relevant documentation are received at the main office in the agreed company timescale
- Complete daily relevant information, electronically or physically send to main office weekly as a minimum, personally check with main office for receipt of issued information
- To ensure allocation of contractual time / to enable invoice preparation / to generate revenue"
- To actively represent the company in a professional manner at all times
- Provide clear on-site communication / clear understandable works reports / regular communication with the office / fully responsible for timely escalation of any issues or occurrences
- To improve the customer satisfaction survey / to show to our clients we are engaged with them / to retain business and gain new"
- "As required participate in the delivery of Service Projects
- Planned scheduled work / experience and knowledge / cooperation with numerous internal and external customers
- To deliver agreed services / to enhance personnel experience / to generate revenue
- To actively participate in any arranged company training in a positive manner / to actively self-learn wherever possible and be able to demonstrate that learning
- Attend arranged courses / on site experience and training by peers / self-learning tools, books, internet
- To improve individual skill sets and therefore the company ability to provide the high level of service activity expected "
- Attend meetings as required and team tool-box talks.
- Regular process, personnel, site review with gap analysis and business improvement brainstorming.
- Guide the subcontractor team in completing the day to day activity and Develop technical & Soft skills of the technician
Job Requirements
What do I need to qualify for this job?
- BSC in Engineering
- Working knowledge of MS office packages
- Able to make reports and communicate
- Valid GCC driving license
- Planning, Scheduling,
- Working Knowledge of TBS systems Specializing in Building Automation systems.
- Functional Knowledge of Building Services
- Experience of managing service agreement under a service manager
- Self-motivated with good communication skills with a can do attitude. Possessing a good level of knowledge of relevant technical systems balanced with strong customer focus
- Experience of managing small team.