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BMS Service Engineer

SIEMENS
Dubai, United Arab Emirates
Posted 4 years ago
52People have clicked1 open position
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Job Details

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Job Description

What are my responsibilities?

  • On site physical checking of system functionality. To perform necessary works as per contract agreements considering SLA and always adhering to health and safety requirements
  • Troubleshoot and resolve complex problems in BMS systems. Attend and repair fault calls / achieve 1st time fix where possible / escalate unresolved problems.
  • Site attendance is to prioritize as per SLA
  • This is the company requirements to meet contractual agreements"
  • Complete and make sure all Timesheets / Work Reports and other relevant documentation are received at the main office in the agreed company timescale
  • Complete daily relevant information, electronically or physically send to main office weekly as a minimum, personally check with main office for receipt of issued information
  • To ensure allocation of contractual time / to enable invoice preparation / to generate revenue"
  • To actively represent the company in a professional manner at all times
  • Provide clear on-site communication / clear understandable works reports / regular communication with the office / fully responsible for timely escalation of any issues or occurrences
  • To improve the customer satisfaction survey / to show to our clients we are engaged with them / to retain business and gain new"
  • "As required participate in the delivery of Service Projects
  • Planned scheduled work / experience and knowledge / cooperation with numerous internal and external customers
  • To deliver agreed services / to enhance personnel experience / to generate revenue
  • To actively participate in any arranged company training in a positive manner / to actively self-learn wherever possible and be able to demonstrate that learning
  • Attend arranged courses / on site experience and training by peers / self-learning tools, books, internet
  • To improve individual skill sets and therefore the company ability to provide the high level of service activity expected "
  • Attend meetings as required and team tool-box talks.
  • Regular process, personnel, site review with gap analysis and business improvement brainstorming.
  • Guide the subcontractor team in completing the day to day activity and Develop technical & Soft skills of the technician

Job Requirements

What do I need to qualify for this job?

  • BSC in Engineering
  • Working knowledge of MS office packages
  • Able to make reports and communicate
  • Valid GCC driving license
  • Planning, Scheduling,
  • Working Knowledge of TBS systems Specializing in Building Automation systems.
  • Functional Knowledge of Building Services
  • Experience of managing service agreement under a service manager
  • Self-motivated with good communication skills with a can do attitude. Possessing a good level of knowledge of relevant technical systems balanced with strong customer focus
  • Experience of managing small team.

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