Tracking Specialist

Hatolna - Cairo

Applicants for
1 open position
In Consideration
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3,000 to 4,000 EGP per month
Arabic, English
1 open position
About the Job
  • Follow up the purchased items on daily basis.
  • Update the tracking details & estimate delivery of each item.
  • Follow up the shipments movement till delivery to the warehouse.
  • Contact the websites in case of shipping delay to accelerate shipping.
  • Follow up the delayed item at the warehouse and contact them in order to be shipped to its destination.
  • Follow up the damage/missing items at the warehouse and take the appropriate action with the Websites.
  • Take the required arrangements in order to return item (s) to the websites if needed.
  • Reply to the customer inquiries and complains through the tickets system.
Job Requirements
  • Must be able to handle a number of different duties in same time
  • Can stay organized and work well under stress
  • Phone experience and basic computer skills
  • Ability to make intelligent decisions on the fly and under pressure
  • Strong MS excel skills
  • Must be available for periodic night and or weekend issues via email and occasional phone
  • Good command of English
About this Company

We believe in providing our customers with the best online shopping experience. Offering a simple and easy-to-follow process, you can now purchase your favorite brands with the simple click of a button. We have been working hard to be the best at logistics, operations,... (More)

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