- Experience Needed:
- More than 1 year
- Career Level:
- Entry Level
- Job Type:
- Shift Based
4,000 to 5,000 EGP per month
About the Job
About the Job
We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
Call Center Agent Job Duties:
- Obtains client information by answering telephone calls.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying
- Adhere to quality standards and KPI’s.
- Supports patients through their treatment journey
- Develops and updates content in keeping with client requests and need
- Performs other duties as assigned.
- Determine the reason for call and provide service accordingly or transfer the call to the appropriate personnel.
- Explain the benefits and advantages of our service to clients and ensure they are fully aware of the process and requirements.
More than 1 year
Not Specified at least
Healthcare and Medical Services
About this Company
TruDoc 24x7 combines next-generation telemedicine, telemonitoring and home health to provide you with immediate access to highly trained, licensed doctors and wellness experts for healthy, acute and chronic condition management and advice via voice/video calls, live chat as...
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