Sales Executive

Sales Responsibilities:

• Demonstrates technical selling skills and product knowledge in all areas related to products and services offered by Eklego.
• Sells consultative and makes recommendations to clients of the solutions the company offers to meet their needs.
• Builds a deep understanding of Eklego’s product categories, value proposition, and the meaning and importance of customer service
• Participates in the development and strengthening of sales tools needed to drive sales.
• Maximizes all opportunities in the process of closing a sale
• Develops a database of customers through recording data of any/all customers who enter the store.
• Maintains accurate records of all sales and open orders including orders in progress, client inquiries, and follow-up activities to maximize customer satisfaction.

General Responsibilities:

• Implements shift schedule, taking responsibility to ensure no business interruption and communicates in a timely manner with management to ensure no surprises
• Adheres to all company policies, procedures, and business ethics and ensures that they are implemented within the team.
• Maintains the overall look of the store to ensure it is clean, organized, uncluttered, and has effective display at all times.
• Assists in the implementation of marketing plans as needed.
• Participates and contributes to the development of training programs to build a product and technical knowledge.
• Client Management
• Prepares quotations, invoices, receipts in a timely manner to provide a seamless interface with customers and accurate data management.
• Maintains accurate records of all pricings, sales and activity reports.
• Maintains open orders tools to track open orders and client communication tools to ensure that clients can follow up on their orders and get timely and accurate answers.
• Product management
• Ensures the showroom is continuously well-stocked and communicates with the inventory manager to replenish stock as needed.
• Provides timely and accurate pricing (on system and labeling) on any products that enter the showroom.
• Ensures that all sales tools are up to date (mainly furniture catalog), all offerings are clear (e.g. furniture, lighting, fabrics)
• Internal/External Collaboration
• Sets an example in areas of commitment, organizational and selling skills, and work habits.
• Builds trust, values others, communicate effectively, drive execution, focus on the customer, collaborate with others, solves problems creatively and demonstrates high integrity.
• Maintains contact with clients to ensure high levels of client satisfaction.
• Proactively collaborates with company employees from the different departments especially Marketing, Finance & Accounting, Purchasing, and Inventory.