Job Details
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Job Description
The roles and responsibilities for this role include:
- Responsible for delivering and managing all components of delegate progress through to certification.
- Arranging and conducting competency testing and arranging and invigilating examinations
- Develop training content and material and implement for all staff in distributor and retail market.
- Maintain learner records and update reporting details, with emphasis on protecting learner & customer data.
- Maintenance and development of training aids and equipment.
- Actively promote a safe and clean working environment in accordance with current legislation.
- Manage training needs analysis of the business and advise according to market trends and distributor guidelines.
- Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
- Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
- Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
- Conduct dealer visits as required to identify individual training requirements and complete post course evaluations.
- Support all branches with training in relation to support in terms of campaigns, service schedules and new model launch activities.
- Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
- Support external company training by-way-of material development and subsequent delivery.
- Promote eLearning culture and incorporate eLearning into training program.
Job Requirements
Minimum Qualifications and Knowledge
- Bachelor’s degree or equivalent in Education, Management or Engineering
- Knowledge of adult learning processes, instructional design techniques, best practice learning tools and evaluation methodologies
- Working knowledge and understanding of Automotive processes and systems
- A minimum of 4 years’ experience in training design, delivery, assessments and training technologies.
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