Warranty Engineer

Kasrawy Group - Mokattam, Cairo

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Processes warranty claims on timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Reviews warranty administrator's claims and paperwork for completion.
  • Processes warranty policies and procedures.
  • Verifies criteria required by factory or distributed.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Tracks warranty parts by tagging with repair order number, data of replacement, and data on which part may be disposed.
  • Arranges for parts to be shipped to the factory or distribute, or to be scrapped.
  • Files and maintains all service records as required by the manufacture.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with any clerical needs as directed by the operations manager.
  • Maintains a professional appearance and a neat work area
Job Requirements
  • Bachelor degree in mechanical engineering or relevant is a must.
  • Very good in both written and speaking English language.
  • Minimum 2-4 experience in same position.
About this Company

Kasrawy Group started business in Egypt in the early 70’s and became main dealers for almost all the big Automakers in Egypt. The Group has wide coverage of service centers and showrooms that cover all over Egypt and ensure all our customers enjoy convenient and excellent... (More)

Industry: Automotive
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