Collection Specialist
Talabat -
Maadi, CairoPosted 5 years ago228Applicants for6 open positions
- 228Viewed
- 69In Consideration
- 11Not Selected
Job Details
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Job Description
- Handle a portfolio of vendors’ accounts to apply policy and procedures for collection process.
- Making outbound / Inbound collection calls in a professional manner while applying very good customer service levels to improve vendors relations.
- Resolves vendors-billing problems using effective reconciliations tools.
- Arrange customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Communicate & follow up effectively with sales department regarding customer accounts on a timely basis
Job Requirements
- University graduates
- 0-1 years of experience in collection, customer service or sales
- Good to a very good command of English language
- Excellent negotiation skills
- Advanced level in Microsoft Excel is a MUST
- Eager to learn
- Good business writing skills
- Previous experience in (sales, account management, brokerage) are preferred