Linux Administrator
Opencode -
Cairo, EgyptPosted 5 years ago59Applicants for3 open positions
- 43Viewed
- 1In Consideration
- 41Not Selected
Job Details
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Job Description
- Opencode Systems provides infrastructure solutions to mobile operators worldwide.
- Our solutions are leading edge core network technologies implemented in 2.5G and 3G networks.
- The company is looking for highly motivated energetic person for the position of Telecom Linux Administrator helping mobile operators (customers) based on Opencode technology.
Main Responsibilities:
- Project Engineering (installation, integration, testing, commissioning, live activation);
- Account Engineering (live support, helpdesk, change requests, customer technical follow-up);
- Operational Support (system monitoring, heath-care, preventive maintenance, training).
- Emergency Support (first level emergency, incident reporting and follow-up, first level support includes requirement to be on-call on a 24 hours /7 days a week basis as and when required);
- To be at customer site as and when required to provide necessary technical support;
- Ensure MOP and approval prior to implementation;
- Ensure work on-time delivery;
- Ensure up-to-date and high quality documentation;
- Ensure company/product documentation benefits from specific documentation and customer experience;
- Work internally with project and product managers and teams;
- Help build, maintain strong customer relationships through kind and professional communication;
- Ensure full Customer satisfaction while preserving the Company reputation;
- Identify and escalate sales needs;
- Pre-sales Support (upon availability participate in sales tenders, proposals and meetings);
- Ability to grow as the team grows;
- Reporting to the Project Manager / Team Lead.
Job Requirements
- 3+ years of System Administrator experience, Knowledge of Linux/Unix would be an advantage;
- English is a must, second language is an advantage;
- Excellent customer service skills, both verbal and written;
- Ability to lead the job;
- Ability to work in international environment;
- Ability to learn new technology and use it;
- Ability to work with schedules and deadlines;
- Teamwork skills, must be assertive and approachable;
- Specify technology in a way that customers can understand.