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Cisco - Cairo
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The Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical expert that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco’s fastest growing teams.
The CSS is a hands-on expert for the security architecture. This role owns delivery of targeted engagements intended to increase security product awareness, share industry best practices, and drive overall security product consumption and business value. The CSS brings strategic vision and tactical expertise to ensure every customer engagement is a success while also actively participating in the global CSS Community where they collaborate with their peers to share best practices and customer success stories. The CSS is able to effectively combine deep security technical knowledge with solid understanding of business priorities to provide consultative solutions pivotal to helping customers realize value faster.
This is a technical role intended to help our customers with a myriad of their adoption challenges across the security product domain.
Who You’ll Work With
3 to 5 years
Not Specified at least
Information Technology Services
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to... (More)