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Job Description
- Develops implementation plans and technical support to ensure smooth program implementation.
- Troubleshoots employee computer and application problems; performs repairs as needed, provides feedback and recommends and implements solutions, upgrades and training.
- Provides database application support. Maintains documentation regarding processes, problems, solutions, licenses and equipment inventories.
- Converts data for new applications and refines current computer programs to meet Company needs.
Job Requirements
- Bachelor’s Degree in Information System/ Computer Science.
- From 2 to 3 years of experience as a Technical Support/ Helpdesk Administrator.
- Microsoft Certified is preferable.
- Good command of English language.
- Location: New Cairo.
