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Job Description
RESERVATION MANAGER DUTIES AND RESPONSIBILITIES
- Follows up the payment dates daily
- Review reservation booked daily.
- Follows up tentative bookings and update reservation status
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
- In general, perform any other duties might requested by reservation Manager or the supervisor
Job Requirements
- Having knowledge of entire Reservation Procedure
- Reservation Agents must have impeccable customer service skills and be excellent communicators in addition to the following skills :
- Basic computer proficiency
- Data entry experience
- Fluency in English
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