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Job Description
- Manage, support and maintenance of Retail system (Microsoft Dynamics; Retail Management System (RMS) to ensure high level of application performance.
- Monitor performance of the applications to provide benchmarks and ongoing analysis.
- Manage required work-around to ensure full awareness.
- Effectively manage relationships with software vendor to ensure continuous development ad deliverable as per business requirements.
- Maintain excellent working relationships with users of the systems at different levels to ensure smooth work operation.
- Manage projects related to retail system enhancement to ensure high level of performance and fulfillment of Business requirements.
- Excellent understandings with business process and implement the application accordingly to ensure alignment.
- Responds to any IT Application incidents within a timely and efficient manner to ensure proper support.
- Ensures software integrity between objects on production environment and test environment to ensure smooth work operation.
- Manages all issues related to application documentation to ensure alignment with company policies and procedures.
- Solid understanding and practice on SQL server 2012 and reports.
- Candidate should have the experience of Migrations and upgrades for Retail systems.
Job Requirements
- Bachelor degree .
- Minimum 5 years’ experience in system (RMS ).
- Familiar with retail applications .
- Excellent analytical & problem solving skills.
- Multi tasks efficiently in a timely manner.
- Hard worker and able to work under stress.
- Good command of English language skills.
- Background in Managing SQL Server (Installation, Configuration, Backup, upgrades,Migrations).
- Have a good knowledge of SQL queries and triggers.
- Background in crystal reports.
